How can I track Sonity metrics within my analytics dashboard?
Yes. You can acomplish that via an Events dump
What are events
Events are occasions that happens in your campaign such as
- Chat messages
- Connection RRequets
- Errors
- Replied to Chat
- No Intrest
- Queued etc
When they take place they are recorded in the database and also forwaded to all listening webhooks.
How to export events
Select the desired campaign from the dropdown

You will be taken to campaign page. From here you want to click the DUMP EVENTS button

This will ask you for the email which will recieve the exported file.

Edit the email if you need to, then click send then click send.
This will create a task in the background to export the data. After its its finished you wil recieve an email with the attached CSV file.