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How can I track Sonity metrics within my analytics dashboard?

Yes. You can acomplish that via an Events dump

What are events

Events are occasions that happens in your campaign such as

  • Chat messages
  • Connection RRequets
  • Errors
  • Replied to Chat
  • No Intrest
  • Queued etc

When they take place they are recorded in the database and also forwaded to all listening webhooks.

How to export events

Select the desired campaign from the dropdown

Click Campaign from Selector

You will be taken to campaign page. From here you want to click the DUMP EVENTS button

Export CSV

This will ask you for the email which will recieve the exported file.

Export CSV

Edit the email if you need to, then click send then click send.

This will create a task in the background to export the data. After its its finished you wil recieve an email with the attached CSV file.