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Messenger Campaign

A Messenger campaign allows you send automated messages to your contacts. The goal of a messenger campaign is to generate direct conversations and nurture potential leads.

How to create a Messenger Campaign​

Step 1: Click New Messenger Campaign​

Navigate to the Home page and click New Messenger Campaign:

Create a messenger campaign

Step 2: Enter name and/or campaign seed​

Enter campaign name and seed campaign if there is one. When you select a Seed Campaign, its campaign steps will be used to seed the current campaign that you are creating. In other words this current campaign will have Seed Campaign step after creation:

Name and campaign seeds

After that click Finish

Step 3: Add contacts​

After your campaign is created you will be redirected the Search tab.

On the Search tab you have to add contacts. Sonity will send messages to these added contacts.

To add contacts select all desired contacts and click "ADD SELECTED PEOPLE TO MESSENGER CAMPAIGN" button.

Add messenger contacts

Step 4: Add steps​

From here you need to add the steps. Sonity will execute each of these steps against every contact that is in your campaign.

Messenger Steps

For more information check the Steps documentation